Hong Kong-Australia Business Association Limited (HKABA) fully understands the importance of your privacy. As an Australian Privacy Principle entity, we respect your rights under the Privacy Act 1988 (Privacy Act).
This privacy policy sets out how we collect, use, store and disclose your personal information. By giving us your information, you are agreeing for us to process it in the ways described here. We may modify this policy from time to time by publishing it on our website. We encourage you to check our website periodically to ensure that you are aware of our current privacy policy.
What information do we collect?
“Personal information” is information about an individual who is either identified in the information or easily identifiable from the information.
We may collect personal information from you when:
• you apply for, or register your interest as a member of HKABA;
• you subscribe to our newsletters, mailings lists, or our website;
• you register for or attend one of our events or seminars;
• we have other business dealings with you (eg as supplier or in relation to a transaction); or
• you enquire about HKABA through one of our website forms.
The types of personal information we may collect from you include:
• general personal or business details such as your name, company name, job title, contact number, address and email address;
• particularly if you are a member or potential member (or employed or engaged by one), your expertise and business interests and, where relevant, other information about your business;
• your financial or billing information (such as billing address, bank account and payment information); and
• only where relevant and with your consent, sensitive information (eg where you register for an event or seminar, we may ask you for information about your health, any disabilities and special dietary needs).
We generally endeavour to collect your information directly from you. However, in some circumstances we may collect your information from third parties, such as your employer or contracting organisation, your business contacts or other organisations that you deal with, regulatory or credit reporting agencies, a service provider or from a publicly available record.
Why do we collect, use and disclose your personal information?
We may use your information to:
• provide a service or product you requested;
• secure your membership status;
• fulfill your membership benefits;
• analyse and evaluate member and prospective member needs and interests, and improve the member and prospective member experience;
• notify you of HKABA official business, news, activities, programs, events, meetings, conferences, services, products, and benefits;
• send occasional email communications to build and maintain our relationships with you;
• track event, meeting, and conference attendance
We may use your information to:
• provide a service or product you requested;
• secure your membership status;
• fulfill your membership benefits;
• analyse and evaluate member and prospective member needs and interests, and improve the member and prospective member experience;
• notify you of HKABA official business, news, activities, programs, events, meetings, conferences, services, products, and benefits;
• send occasional email communications to build and maintain our relationships with you;
• track event, meeting, and conference attendance
To whom do we disclose your personal information?
We may use your information to:
• provide a service or product you requested;
• secure your membership status;
• fulfill your membership benefits;
• analyse and evaluate member and prospective member needs and interests, and improve the member and prospective member experience;
• notify you of HKABA official business, news, activities, programs, events, meetings, conferences, services, products, and benefits;
• send occasional email communications to build and maintain our relationships with you;
• track event, meeting, and conference attendance
Using our website
While we do not use your browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your device. We and our ISP also collect information such as the webpages that visitors to our site access, the documents they download, links from other sites they visit to reach our site, and the type of browser they use. However, this information is anonymous (i.e. it does not contain your personal information) and is only used for statistical and website development purposes.
If you have registered to receive electronic client publications from us, then we may identify and record when you click on a link to our site that is contained in that publication or update.
Cookies
We also make limited use of cookies and other similar tracking technologies on this website. We use cookies to measure usage sessions, to better understand how our website is used (including which areas of the site attract traffic). We also use cookies to improve the functionality of our website – for example, if we provide a notice or update regarding a significant change to the law, we may use cookies to ensure that you do not receive this notice with each page you access on our website. When cookies are used on this site, they are used to store information relating to your visit such as a unique identifier, or a value to indicate whether you have seen a web page. The information collected by a cookie or other tracking device does not contain your personal information. Most Internet browsers are set up to accept cookies. If you do not wish to receive cookies, you may be able to change the settings of your browser to refuse all cookies or to notify you each time a cookie is sent to your computer, giving you the choice whether to accept it or not.
How do we store and keep your information secure?
We also make limited use of cookies and other similar tracking technologies on this website. We use cookies to measure usage sessions, to better understand how our website is used (including which areas of the site attract traffic). We also use cookies to improve the functionality of our website – for example, if we provide a notice or update regarding a significant change to the law, we may use cookies to ensure that you do not receive this notice with each page you access on our website. When cookies are used on this site, they are used to store information relating to your visit such as a unique identifier, or a value to indicate whether you have seen a web page. The information collected by a cookie or other tracking device does not contain your personal information.
Most Internet browsers are set up to accept cookies. If you do not wish to receive cookies, you may be able to change the settings of your browser to refuse all cookies or to notify you each time a cookie is
sent to your computer, giving you the choice whether to accept it or not.
Accessing or correcting your personal information
You have rights under the Privacy Act to:
• request access to personal information we hold about you;
• ask us to update or correct any information that is inaccurate, incomplete or outdated; and
• opt-out of receiving direct marketing communications from us.
You can do any of these things by contacting us at [email protected] If you request access to your personal information or ask us to correct or update information about you, we may need to verify your identity. In some circumstances, there may be a valid reason for us to deny your request to access or correct your information. If we do this, we will tell you why.
Making a complaint
If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your personal information, you can contact us using the details set out below. Please include your name, email address and/or telephone number and clearly describe your complaint.
Any complaint will be investigated by the board and the outcome of that investigation communicated to you (please allow at least 30 days for us to do so).
If you are not satisfied with the outcome of any internal investigation that we conduct, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at [email protected] or on 1300 363 992. More information is available on the OAIC’s website at https://www.oaic.gov.au/.
Contact us
If you have any questions regarding this policy, or your dealings with our website, please contact us here:
HKABA National
Address: Level 3, 80 Druitt Street Sydney, NSW Australia
Tel: +61 2 9267 3158
Email: [email protected]
Updated 3 January 2022.
