Hong Kong-Australia Business Association Limited (HKABA) fully understands the importance of your privacy. As an Australian Privacy Principle entity, we respect your rights under the Privacy Act 1988 (Privacy Act).
What information do we collect?
“Personal information” is information about an individual who is either identified in the information or easily identifiable from the information.
We may collect personal information from you when:
- you apply for, or register your interest as a member of HKABA;
- you subscribe to our newsletters, mailings lists, or our website;
- you register for or attend one of our events or seminars;
- we have other business dealings with you (eg as supplier or in relation to a transaction); or
- you enquire about HKABA through one of our website forms.
The types of personal information we may collect from you include:
- general personal or business details such as your name, company name, job title, contact number, address and email address;
- particularly if you are a member or potential member (or employed or engaged by one), your expertise and business interests and, where relevant, other information about your business;
- your financial or billing information (such as billing address, bank account and payment information); and
- only where relevant and with your consent, sensitive information (eg where you register for an event or seminar, we may ask you for information about your health, any disabilities and special dietary needs).
We generally endeavour to collect your information directly from you. However, in some circumstances we may collect your information from third parties, such as your employer or contracting organisation, your business contacts or other organisations that you deal with, regulatory or credit reporting agencies, a service provider or from a publicly available record.
Why do we collect, use and disclose your personal information?
We may use your information to:
- provide a service or product you requested;
- secure your membership status;
- fulfill your membership benefits;
- analyse and evaluate member and prospective member needs and interests, and improve the member and prospective member experience;
- notify you of HKABA official business, news, activities, programs, events, meetings, conferences, services, products, and benefits;
- send occasional email communications to build and maintain our relationships with you;
- track event, meeting, and conference attendance;
- track education related activities;
- prepare invoices and process payments;
- respond to communications and inquiries that you send to us;
- promote the function, safety, and security of our services; and
- conduct, monitor and analyse our business and internal operations;
- for other legitimate and lawful business purposes, including complying with applicable laws and our other regulatory, accounting, reporting or professional obligations;
- protect, exercise or defend our legal rights; and
- process and respond to your requests, enquiries or complaints.
We take great care to maintain the confidentiality of information given to us and will not disclose this information to third parties without your consent unless we are required to do so by the law.
To whom do we disclose your personal information?
Your personal information may be given to a third party in order to complete a specific business transaction on behalf of HKABA. Such transactions may include the following:
- Your name and contact information, as provided to HKABA, may be shared with HKABA members to provide a service, satisfy a question, or develop a prospective business relationship. We are not responsible for members’ use or misuse of your personal information.
- Your name and contact information, as provided to HKABA, may appear on registration or attendee lists distributed at HKABA programs, events, meetings, and conferences to other attendees, including members, and other third parties, including, but not limited to, exhibitors or sponsors. We are not responsible for use or misuse of your personal information by exhibitors, sponsors, or the like.
- We may share your personal information with third-parties that provide services to HKABA including, but not limited to, administration/operation support; marketing, promotions, and communications; program, event, meeting, or conference enrollment, registration, planning, hosting, or management; website hosting; database management; payment card processing; or other data processing.
- We also may disclose personal information if we become subject to a subpoena, court order, or law enforcement or other government agency inquiry or investigation or if we are otherwise legally required to disclose such information. We also may use and disclose information about you to establish or exercise our legal rights, to enforce the Terms and Conditions of Use Agreement, to assert and defend against legal claims, or if we believe such disclosure is necessary to investigate, prevent, or take other action regarding actual or suspected illegal or fraudulent activities or potential threats to the physical safety or well-being of any person.
- If all or part of HKABA is merged into or otherwise transferred to another entity, we may transfer the personal information you provided to us to such entity as part of that transaction.
Using our website
While we do not use your browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your device.
We and our ISP also collect information such as the webpages that visitors to our site access, the documents they download, links from other sites they visit to reach our site, and the type of browser they use. However, this information is anonymous (i.e. it does not contain your personal information) and is only used for statistical and website development purposes.
If you have registered to receive electronic client publications from us, then we may identify and record when you click on a link to our site that is contained in that publication or update.
When cookies are used on this site, they are used to store information relating to your visit such as a unique identifier, or a value to indicate whether you have seen a web page. The information collected by a cookie or other tracking device does not contain your personal information.
Most Internet browsers are set up to accept cookies. If you do not wish to receive cookies, you may be able to change the settings of your browser to refuse all cookies or to notify you each time a cookie is sent to your computer, giving you the choice whether to accept it or not.
How do we store and keep your information secure?
We may hold your personal information in either electronic or hard copy form. We use a variety of physical and electronic security measures to keep your personal information secure from misuse, interference, loss or unauthorised use or disclosure.
However, we cannot guarantee the security of your personal information. The internet is not a secure environment. If you do use the Internet to send us any information, including your email address, please be aware that it will be sent at your own risk.
Accessing or correcting your personal information
You have rights under the Privacy Act to:
- request access to personal information we hold about you;
- ask us to update or correct any information that is inaccurate, incomplete or outdated; and
- opt-out of receiving direct marketing communications from us.
You can do any of these things by contacting us at firstname.lastname@example.org
If you request access to your personal information or ask us to correct or update information about you, we may need to verify your identity. In some circumstances, there may be a valid reason for us to deny your request to access or correct your information. If we do this, we will tell you why.
Making a complaint
If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your personal information, you can contact us using the details set out below. Please include your name, email address and/or telephone number and clearly describe your complaint.
Any complaint will be investigated by the board and the outcome of that investigation communicated to you (please allow at least 30 days for us to do so).
If you are not satisfied with the outcome of any internal investigation that we conduct, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at email@example.com or on 1300 363 992. More information is available on the OAIC’s website.
If you would like more information concerning how we handle your information or our approach to privacy, or to exercise any of your rights outlined above, please contact: